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AwardedUnited KingdomGoods£340,000

Contract Award for Freshworks ITSM Software

Published
Published 26 January 2026
Deadline
Closed 24 November 2025

Overview

The provision of ITSM Software

Key details

Country
United Kingdom
Status
Awarded
Category
Goods
Estimated value
£340,000
SME suitable
No
Published
26 January 2026
Deadline
Closed
Classification (CPV)
Software package and information systems

Award outcome

Awarded value
£340,000
Award date
24 November 2025
Contract period
1 January 2026 → 1 January 2030
Winner
  • Freshworks Inc

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract Award Notice

    26 January 2026

Contracting authority

  • Royal Borough of Kensington and Chelsea

    Buyer

    London, United Kingdom

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Awarded: Contract Award for Freshworks ITSM Software — won by Freshworks Inc — Skim