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AwardedUnited KingdomServices£97,347

Customer Workstream Leadership - West Midlands Bus Franchising Programme

Published
Published 10 July 2026
Deadline
Closed 19 May 2026

Overview

The West Midlands Combined Authority has awarded a contract to Constellia Public Limited for customer workstream leadership services within the West Midlands Bus Franchising Programme. The services span project management, customer experience design, stakeholder engagement, governance reporting, risk management, and preparation for Day 1 operations, delivered over 120 consultancy days within a three-month period on a hybrid basis.

Key details

Country
United Kingdom
Status
Awarded
Category
Services
Estimated value
£97,347
Procedure
Selective
SME suitable
Yes
Published
10 July 2026
Deadline
Closed
Classification (CPV)
Project management consultancy services

Award outcome

Awarded value
£97,347
Award date
17 June 2026
Contract period
19 May 2026 → 19 August 2026
Winner
  • Constellia Public Limited

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract Award Notice

    10 July 2026

Contracting authority

  • WEST MIDLANDS COMBINED AUTHORITY

    Buyer

    BIRMINGHAM, United Kingdom

    GB-SRS: supplierregistration.cabinetoffice.gov.uk/ysmd84Me

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Awarded: Customer Workstream Leadership - West Midlands Bus Franchising Programme — won by Constellia Public Limited — Skim