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AwardedUnited KingdomServices£75,715

BT Smart Messaging 25/26

Published
Published 2 June 2025
Deadline
Closed 20 April 2025

Overview

The Smart Messaging platform, complete with its suite of applications and APIs, is designed to help organisations fulfil their messaging requirements across multiple channels, such as SMS, voice, email and Rich Communications Services, "RCS". It is a web-based tool that simultaneously supports the composition and management of outbound and inbound campaigns. Organisations will be able to build contact databases, personalise messages, schedule campaigns and manage opt-in and opt-out lists to ensure regulatory compliance. The platform also provides a comprehensive set of APIs to enable development, migration and automation of existing and new services, enabled across multiple channels.

Key details

Country
United Kingdom
Status
Awarded
Category
Services
Estimated value
£75,715
Procedure
Selective
SME suitable
No
Published
2 June 2025
Deadline
Closed
Classification (CPV)
Enhanced Messaging Service (EMS) services

Award outcome

Awarded value
£75,715
Award date
27 April 2025
Contract period
20 April 2025 → 20 April 2027
Winner
  • BRITISH TELECOMMUNICATIONS PUBLIC LIMITED COMPANY

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract Award Notice

    2 June 2025

Contracting authority

  • Norfolk and Norwich University Hospitals NHS Foundation Trust

    Buyer

    Norwich, United Kingdom

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Awarded: BT Smart Messaging 25/26 — won by BRITISH TELECOMMUNICATIONS PUBLIC LIMITED COMPANY — Skim