AwardedUnited KingdomServices£56,560
IT Service Desk System
- Published
- Published 16 September 2025
- Deadline
- Closed 1 August 2025
Overview
The objective of this procurement exercise was to secure a high-quality IT Service Desk solution that supports ticket management, workflow automation, asset management, reporting, and AI functionality, while ensuring value for money and adherence to applicable procurement regulations.
Key details
- Country
- United Kingdom
- Status
- Awarded
- Category
- Services
- Estimated value
- £56,560
- Procedure
- Selective
- SME suitable
- Yes
- Published
- 16 September 2025
- Deadline
- Closed
Software package and information systems
Award outcome
- Awarded value
- £56,560
- Award date
- 17 August 2025
- Contract period
- 28 August 2025 → 28 August 2028
- Freshworks
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Notice history
Every published notice in this contracting process, newest first.
Contract Award Notice
16 September 2025
Contracting authority
THE ELECTORAL COMMISSION
BuyerLONDON, United Kingdom
GB-GOR: IM1203
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