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AwardedUnited KingdomGoods£490,209Add to pipeline

Connect to Work - CRM Software as a Service

Awarded to ICONI Software Ltd

The Mayor and Commonalty and Citizens of the City of London(buyer)

Published
Published 26 June 2025
Deadline
Closed 24 February 2025
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Overview

The City of London Corporation procured a Customer Relationship Management (CRM) Software as a Service solution for the Connect to Work employment programme, which supports disabled individuals and unemployed people with complex needs. The system was required to capture end-to-end customer journeys and meet Management Information requirements across multiple London local authorities. The contract, valued at £490,208.77 for a 5-year term, was awarded to ICONI Software Ltd in May 2025.

Contracting authority

  • The Mayor and Commonalty and Citizens of the City of London

    Buyer

    London, United Kingdom

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Key details

Country
United Kingdom
Status
Awarded
Category
Goods
Estimated value
£490,209
Procedure
Open
SME suitable
Yes
Published
26 June 2025
Deadline
Closed
Classification (CPV)
Software package and information systemsCustomer Relation Management software packageCommunication software packageCustomer Relation Management software development services

Award outcome

Awarded value
£490,209
Award date
15 May 2025
Contract period
25 June 2025 → 25 June 2030
Winner
  • ICONI Software Ltd

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract Award Notice

    26 June 2025

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