AwardedUnited KingdomServices£1,172,968,000
Future NHS Workforce Solution
- Published
- Published 7 November 2025
- Deadline
- Closed 14 February 2025
Overview
The Authority has procured a supplier to develop a new transformed integrated workforce management solution for the NHS in England and Wales. The current Electronic Staff Record (ESR) service includes HR and payroll; learning; talent management; Total Reward Statements and workforce reporting. It is supported by a supply of systems, support and auxiliary services that enable its effective utilisation. ESR currently pays over 1.9m NHS employees every month, equivalent to around five percent of the UK workforce. The future NHS workforce solution will fulfil the ambition of providing the NHS with a user centred digital workforce solution to empower people from both national and local organisations to carry out their roles effectively and efficiently, supporting them through their journey with the NHS. The supplier will manage the ESR service, transform, develop, implement and manage the future NHS workforce solution and once migration of user organisations completes, decommission the ESR service.
Additional information: Link to previous Contract Notice relating to this procurement
https://www.contractsfinder.service.gov.uk/Notice/90a6918c-4b89-4f4f-adab-9f13b117a146
Key details
- Country
- United Kingdom
- Status
- Awarded
- Category
- Services
- Estimated value
- £1,172,968,000
- Procedure
- Selective
- SME suitable
- No
- Published
- 7 November 2025
- Deadline
- Closed
Time accounting or human resources software package
Award outcome
- Awarded value
- £1,172,968,000
- Award date
- 9 October 2025
- Contract period
- 19 October 2025 → 19 October 2035
- Infosys Limited
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Notice history
Every published notice in this contracting process, newest first.
Contract Award Notice
7 November 2025
Contracting authority
N H S Business Services Authority
BuyerNEWCASTLE-UPON-TYNE, United Kingdom
GB-GOR: OT529
Authority website ↗
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