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AwardedUnited KingdomServices£1,172,968,000

Future NHS Workforce Solution

Published
Published 7 November 2025
Deadline
Closed 14 February 2025

Overview

The Authority has procured a supplier to develop a new transformed integrated workforce management solution for the NHS in England and Wales. The current Electronic Staff Record (ESR) service includes HR and payroll; learning; talent management; Total Reward Statements and workforce reporting. It is supported by a supply of systems, support and auxiliary services that enable its effective utilisation. ESR currently pays over 1.9m NHS employees every month, equivalent to around five percent of the UK workforce. The future NHS workforce solution will fulfil the ambition of providing the NHS with a user centred digital workforce solution to empower people from both national and local organisations to carry out their roles effectively and efficiently, supporting them through their journey with the NHS. The supplier will manage the ESR service, transform, develop, implement and manage the future NHS workforce solution and once migration of user organisations completes, decommission the ESR service. Additional information: Link to previous Contract Notice relating to this procurement https://www.contractsfinder.service.gov.uk/Notice/90a6918c-4b89-4f4f-adab-9f13b117a146

Key details

Country
United Kingdom
Status
Awarded
Category
Services
Estimated value
£1,172,968,000
Procedure
Selective
SME suitable
No
Published
7 November 2025
Deadline
Closed
Classification (CPV)
Time accounting or human resources software package

Award outcome

Awarded value
£1,172,968,000
Award date
9 October 2025
Contract period
19 October 2025 → 19 October 2035
Winner
  • Infosys Limited

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract Award Notice

    7 November 2025

Contracting authority

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Awarded: Future NHS Workforce Solution — won by Infosys Limited — Skim