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AwardedUnited KingdomServices

Civica on Demand Housing Benefit and Council Tax Processing

Published
Published 24 June 2026
Deadline
Closed 28 May 2026

Overview

Leicester City Council awarded a contract to Civica UK Ltd for Housing Benefit and Council Tax processing services. The scope covers processing of Housing Benefits Change in Circumstance and Universal Credit caseload (10,400 items) and Council Tax processing assistance (88,400 items) over a 12-month period, with a contract value of £785,540.36.

Key details

Country
United Kingdom
Status
Awarded
Category
Services
Procedure
Direct
SME suitable
Yes
Published
24 June 2026
Deadline
Closed
Classification (CPV)
Software package and information systems

Award outcome

Awarded value
£785,540
Award date
28 May 2026
Contract period
31 May 2026 → 31 May 2027
Winner
  • Civica UK Ltd

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract Award Notice

    24 June 2026

Contracting authority

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Awarded: Civica on Demand Housing Benefit and Council Tax Processing — won by Civica UK Ltd — Skim