AwardedUnited KingdomServices£5,000,000
ISOP Strategic Delivery Partner
- Published
- Published 24 March 2026
- Deadline
- Closed 23 January 2026
Overview
DWP Digital requires a strategic delivery partner to support the Intelligent Service Operations Programme (ISOP). This programme aims to transform DWP's digital service management by introducing intelligent automation, AI, and machine learning to improve efficiency, scalability, and citizen centric service delivery. The transformation will modernise legacy systems, reduce technical debt, and enable proactive service operations.
Key details
- Country
- United Kingdom
- Status
- Awarded
- Category
- Services
- Estimated value
- £5,000,000
- Procedure
- Selective
- SME suitable
- No
- Published
- 24 March 2026
- Deadline
- Closed
Information technology services
Award outcome
- Awarded value
- £1,920,840
- Award date
- 11 February 2026
- Contract period
- 13 March 2026 → 12 March 2028
- Deloitte LLP
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Notice history
Every published notice in this contracting process, newest first.
Contract Award Notice
24 March 2026
Contracting authority
Department for Work and Pensions
BuyerBlackpool, United Kingdom
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