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AwardedUnited KingdomGoods£250,744

Single Telephony Solution for Customer Contact Centre and National Service Desk

Published
Published 7 October 2025
Deadline
Closed 1 August 2025

Overview

Single Telephony Solution for Customer Contact Centre and National Service Desk

Key details

Country
United Kingdom
Status
Awarded
Category
Goods
Estimated value
£250,744
Procedure
Selective
SME suitable
Yes
Published
7 October 2025
Deadline
Closed
Classification (CPV)
Call centre

Award outcome

Awarded value
£752,231
Award date
26 August 2025
Contract period
31 August 2025 → 31 August 2026
Winner
  • Puzzel Ltd

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract Award Notice

    7 October 2025

Contracting authority

  • NHS England

    Buyer

    London, United Kingdom

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Awarded: Single Telephony Solution for Customer Contact Centre and National Service Desk — won by Puzzel Ltd — Skim