AwardedUnited KingdomServices£321,000
Revenues & Benefits Telephony/Chatbot Service
- Published
- Published 23 February 2026
- Deadline
- Closed 30 November 2025
Overview
Call-off from G-Cloud 14 framework.
Engage Chatbot/Virtual Assistant (Service ID 427098412558827)
Engage Telephony DTMF Self Service IVR (Service ID 671778185826929)
Engage Telephony Voice and Survey Forms (Service ID 765780190637105)
Contract period - 2 years with option for additional 1-year extension.
Key details
- Country
- United Kingdom
- Status
- Awarded
- Category
- Services
- Estimated value
- £321,000
- Procedure
- Selective
- SME suitable
- Yes
- Published
- 23 February 2026
- Deadline
- Closed
Software package and information systems
Award outcome
- Awarded value
- £321,000
- Award date
- 19 December 2025
- Contract period
- 26 December 2025 → 25 December 2028
- Inform Communications
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Notice history
Every published notice in this contracting process, newest first.
Contract Award Notice
23 February 2026
Contracting authority
Dorset Council
BuyerDorchester, United Kingdom
GB-SRS: supplierregistration.cabinetoffice.gov.uk/A6tfSM6M
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