AwardedUnited KingdomServices£80,000
Agent Referred Telephone Payments Service via CCS RM1557.14 G-Cloud 14 Lot 2 Cloud Software
- Published
- Published 8 September 2025
- Deadline
- Closed 21 July 2025
Overview
Southend-on-Sea City Council is looking to continue the provision of the Agent Referred Telephone Payments Solution (currently provided by HeyCentric Limited) for citizens to make payment for goods or services by telephone to Southend-on-Sea City Council.
Fully PCI DSS Complaint;
Fully automated payment line with customisable menu options and script,
Semi-Automated payment line and Agent supported payments.
Key details
- Country
- United Kingdom
- Status
- Awarded
- Category
- Services
- Estimated value
- £80,000
- Procedure
- Selective
- SME suitable
- No
- Published
- 8 September 2025
- Deadline
- Closed
Financial and insurance services
Award outcome
- Awarded value
- £60,000
- Award date
- 27 August 2025
- Contract period
- 31 August 2025 → 31 August 2028
- HeyCentric Limited
Contract ending soon? Skim tracks incumbents and flags recompetes early. Book a demo to set up alerts.
Notice history
Every published notice in this contracting process, newest first.
Contract Award Notice
8 September 2025
Contracting authority
Southend-on-sea Borough Council
BuyerSOUTHEND-ON-SEA, United Kingdom
GB-LAE: SOS
Authority website ↗
Get the full picture
AI analysis, bid scoring, and expert strategy for this tender
Skim analyses every tender against your company profile and tells you whether to bid, how to win, and who you are up against.
See which competitors are winning the contracts you're chasing.
15-minute call. We'll pull the win data on your real pipeline and show you what Skim does with it.