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AwardedUnited KingdomServices£150,000,000Add to pipeline

Digital Dictation, Speech Recognition & Outsourced Transcription Services 2

Awarded to Accuro Transcriptions Solutions, Aprobrium LTD T/A Lexacom, BigHand Limited +14 more

N H S Shared Business Services(buyer)

Published
Published 4 July 2023
Deadline
Closed 11 October 2024

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Overview

NHS Shared Business Services has awarded a £150 million framework agreement for digital dictation, speech recognition, and outsourced transcription services to support NHS and social care organisations. The framework comprises six lots covering fixed and SaaS-based digital dictation and speech recognition solutions, outsourced transcription services, and combined offerings, with 18 suppliers appointed including Nuance Communications Ireland Limited, BigHand Limited, Dict8 Limited, and others.

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Key details

Country
United Kingdom
Status
Awarded
Category
Services
Estimated value
£150,000,000
Procedure
Open
SME suitable
Yes
Published
4 July 2023
Deadline
Closed
Classification (CPV)
Voice recordersVoice-logging systemDocument management software packageVoice recognition software packageWord-processing software packageIT software packageMiscellaneous software package and computer systemsVoice recognition software development services+3 more

Award outcome

Awarded value
£150,000,000
Award date
15 December 2025
Contract period
30 September 2025 → 30 September 2027
Winners
  • Accuro Transcriptions Solutions
  • Aprobrium LTD T/A Lexacom
  • BigHand Limited
  • DScribe Limited
  • Dict8 Limited
  • Dictalogic Limited
  • Dictate IT Ltd
  • Diktamen UK
  • G2 Speech UK Ltd
  • InventAsia Limited
  • KCI Medical ltd t/a Solventum UK
  • Norty Ltd t/a T-Pro
  • Nuance Communications Ireland Limited
  • OKS International Limited
  • Scribetech UK Ltd
  • Voice Technologies Ltd
  • Xstek Limited

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract Award Notice

    12 January 2026

  2. Contract Notice

    3 September 2024

  3. Prior Information Notice

    4 July 2023

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