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AwardedUnited KingdomServices£150,000,000

Digital Dictation, Speech Recognition & Outsourced Transcription Services 2

Published
Published 4 July 2023
Deadline
Closed 11 October 2024

Overview

NHS Shared Business Services act in an Agency capacity for and on behalf of its customers (Approved Organisations) - existing and new. These comprise of NHS and Social Care organisations (whether acting individually, or on behalf of, or together as members of any consortia) along with any other public or private sector bodies which NHS SBS authorises to use the resulting Framework/Dynamic Purchasing System (DPS). NHS Shared Business Services Limited (NHS SBS) has put in place a Framework Agreement for the provision of Digital Dictation, Speech Recognition & Outsourced Transcription and related Goods and Services for Healthcare to be used by NHS SBS Approved Organisations. Our Approved Organisation list can be found on: https://www.sbs.nhs.uk/services/framework-agreements-categories/ The framework includes Lot 1a - Digital Dictation (Fixed) Lot 1b - Digital Dictation (SaaS) Lot 2a - Speech Recognition (Fixed) Lot 2b - Speech Recognition (SaaS) Lot 3 - Outsourced Transcription Lot 4 - Combined Solutions

Key details

Country
United Kingdom
Status
Awarded
Category
Services
Estimated value
£150,000,000
Procedure
Open
SME suitable
Yes
Published
4 July 2023
Deadline
Closed
Classification (CPV)
Voice recognition software development services

Award outcome

Awarded value
£150,000,000
Award date
15 December 2025
Contract period
30 September 2025 → 30 September 2027
Winners
  • Accuro Transcriptions Solutions
  • Aprobrium LTD T/A Lexacom
  • BigHand Limited
  • DScribe Limited
  • Dict8 Limited
  • Dictalogic Limited
  • Dictate IT Ltd
  • Diktamen UK
  • G2 Speech UK Ltd
  • InventAsia Limited
  • KCI Medical ltd t/a Solventum UK
  • Norty Ltd t/a T-Pro
  • Nuance Communications Ireland Limited
  • OKS International Limited
  • Scribetech UK Ltd
  • Voice Technologies Ltd
  • Xstek Limited

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract Award Notice

    12 January 2026

  2. Contract Notice

    3 September 2024

  3. Prior Information Notice

    4 July 2023

Contracting authority

  • N H S Shared Business Services

    Buyer

    Hertfordshire, United Kingdom

    GB-SRS: sid4gov.cabinetoffice.gov.uk/m6gv6TMA

    Authority website ↗

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Awarded: Digital Dictation, Speech Recognition & Outsourced Transcription Services 2 — won by Accuro Transcriptions Solutions +16 — Skim