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AwardedUnited Kingdom£160,100,000

NHS App

Published
Published 2 April 2026
Deadline
Closed 27 March 2026

Overview

The NHS App is at the forefront of transforming how patients and the public engage with health and care services - improving access and convenience; easing pressure on frontline staff; and empowering users to take greater control in line with the NHS' 10 Year Health Plan. Ongoing improvements to features, functionality and user experience is evolving the App into a go-to health companion. Providing easy access to health records and information alongside timely reminders and results; streamlined journeys and intelligent navigation for unplanned care through AI triage; and the ability to access hospital quality care at home. Following the completion of a competitive procurement process and due governance, IBM has been formally appointed as a strategic delivery partner as we continue to develop secure, reliable and user-centred pathways and services at scale. Additional information: NHS App Delivery Partner Call Off Contract - Mixed Investment

Key details

Country
United Kingdom
Status
Awarded
Estimated value
£160,100,000
SME suitable
Yes
Published
2 April 2026
Deadline
Closed
Classification (CPV)
IT services: consulting, software development, Internet and support

Award outcome

Awarded value
£480,300,000
Award date
27 March 2026
Contract period
30 April 2026 → 31 March 2028
Winner
  • IBM UNITED KINGDOM LIMITED

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract Award Notice

    5 May 2026

  2. Contract Award Notice

    2 April 2026

  3. Contract Award Notice

    2 April 2026

Contracting authority

  • NHS England

    Buyer

    Leeds, United Kingdom

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Awarded: NHS App — won by IBM UNITED KINGDOM LIMITED — Skim