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AwardedUnited KingdomServices£700,000

WSFT - Health Records - Patient Communication & Engagement Solutions

Published
Published 13 July 2026
Deadline
Closed 1 May 2025

Overview

A patient communications and engagement service used by the Trust to generate, manage and distribute patient correspondence through digital and physical communication channels. The service supports the delivery of appointment notifications, patient letters, reminders and other healthcare-related communications, helping the Trust improve patient engagement.

Key details

Country
United Kingdom
Status
Awarded
Category
Services
Estimated value
£700,000
Procedure
Selective
SME suitable
Yes
Published
13 July 2026
Deadline
Closed
Classification (CPV)
Electronic message services

Award outcome

Awarded value
£700,000
Award date
12 November 2025
Contract period
30 June 2025 → 31 October 2026
Winner
  • Synertec Limited

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract Award Notice

    13 July 2026

Contracting authority

  • West Suffolk NHS Foundation Trust

    Buyer

    Bury St Edmunds, United Kingdom

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Awarded: WSFT - Health Records - Patient Communication & Engagement Solutions — won by Synertec Limited — Skim