AwardedUnited KingdomServices£1
GB-Liverpool: EM152 - Replacement of Service Management System
- Published
- Published 5 March 2026
- Deadline
- Closed 13 October 2025
Overview
LSTM is seeking to procure a modern, comprehensive service desk solution to support its future operational and strategic needs. The existing contract for the current system concludes on 31st January 2026, providing an opportunity to review the market and identify a solution that best aligns with LSTM's evolving requirements.
Additional information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.
Key details
- Country
- United Kingdom
- Status
- Awarded
- Category
- Services
- Estimated value
- £1
- Procedure
- Open
- SME suitable
- Yes
- Published
- 5 March 2026
- Deadline
- Closed
Information systems
Award outcome
- Awarded value
- £1
- Award date
- 26 February 2026
- Contract period
- 16 March 2026 → 15 March 2031
- iService Solutions Ltd
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Notice history
Every published notice in this contracting process, newest first.
Contract Award Notice
5 March 2026
Contracting authority
Liverpool School of Tropical Medicine
BuyerLiverpool, United Kingdom
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