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Contract signedUnited Kingdom

TEN-2526-021 (PA2023) Customer Principles

Published
Published 12 January 2026

Overview

Nest requires a supplier to deliver a comprehensive set of customer principles, validated through internal and external research, stakeholder engagement, and customer feedback. The supplier will design and implement a practical embedding plan to ensure the principles are actively adopted and sustained across Nest's operations, processes, communications, and governance.

Key details

Country
United Kingdom
Status
Contract signed
Published
12 January 2026

Award outcome

Awarded value
£50,000
Award date
17 December 2025
Winner
  • SOPRA STERIA LIMITED

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract

    12 January 2026

    View notice ↗

Contracting authority

  • National Employment Savings Trust (NEST) Corporation

    Buyer

    London, United Kingdom

    GB-PPON: PQGC-5667-VDDT

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Awarded: TEN-2526-021 (PA2023) Customer Principles — won by SOPRA STERIA LIMITED — Skim