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In deliveryUnited Kingdom

HMRC Incentive Vouchers

Published
Published 28 August 2025

Overview

HMRC look to provide an incentive voucher to users within and outside the UK that have taken part in research for our Digital Services. Where users are recruited through the HMRC User panel we issue vouchers to thank the Users for their involvement. Because of user locations we would like the option for the vouchers to be redeemable in both the UK and internationally (Counties within the EU, as well as Norway, Iceland and Switzerland, however, these will be minimal). HMRC will require the supplier to provide paper incentive vouchers to offline users for taking part in the user research to support the development of our digital platforms. If supplier unable to issue directly the supplier will provide paper incentive vouchers to HMRC, who in turn will issue to their users. Vouchers will be required in a combination of digital and paper/card voucher format (which must be suitable for offline users) as prescribed by HMRC and all must be available to use outside the UK. HMRC will require all vouchers to remain valid for at least 1 year.

Key details

Country
United Kingdom
Status
In delivery
Procedure
Direct
Published
28 August 2025

Award outcome

Awarded value
£110,000
Award date
6 August 2025
Contract period
27 August 2025 → 17 August 2026
Winner
  • PARK RETAIL LIMITED

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract

    28 August 2025

    View notice ↗

Contracting authority

  • HM Revenue & Customs

    Buyer

    London, United Kingdom

    GB-PPON: PVMW-8599-JZNJ

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Awarded: HMRC Incentive Vouchers — won by PARK RETAIL LIMITED — Skim