AwardedIRLServicesFramework agreement€372,103
Establishment of a Single Operator Framework Agreement for Provision of Helpdesk Ticketing Software
- Published
- Published 13 December 2024
- Deadline
- Closed 10 January 2025
Overview
The framework agreement will be established on foot of this tender competition for an initial contract for the Provision of Helpdesk Ticketing Software.
Key details
- Country
- IRL
- Status
- Awarded
- Category
- Services
- Estimated value
- €372,103
- Procedure
- Limited
- Contract type
- Framework agreement
- Published
- 13 December 2024
- Deadline
- Closed
Helpdesk and support servicesHelpdesk services
Award outcome
- Award date
- 25 April 2025
- Contract period
- — → 23 April 2032
- Zendesk Ireland
Contract ending soon? Skim tracks incumbents and flags recompetes early. Book a demo to set up alerts.
Notice history
Every published notice in this contracting process, newest first.
Contract Award Notice
20 February 2026
Contract Notice
13 December 2024
Contracting authority
Dublin City University
Procuring entityDublin, IRL
Authority website ↗
Get the full picture
AI analysis, bid scoring, and expert strategy for this tender
Skim analyses every tender against your company profile and tells you whether to bid, how to win, and who you are up against.
See which competitors are winning the contracts you're chasing.
15-minute call. We'll pull the win data on your real pipeline and show you what Skim does with it.