Establishment of a Single Operator Framework Agreement for Provision of Helpdesk Ticketing Software
Awarded to Zendesk Ireland
Dublin City University(buyer)
- Published
- Published 13 December 2024
- Deadline
- Closed 10 January 2025
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Overview
Contracting authority
- Dublin City UniversityProcuring entity
22 awarded contracts
Dublin, Ireland
Authority website ↗
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What this covers
Establishment of a Single Operator Framework Agreement for Provision of Helpdesk Ticketing Software
The framework agreement will be established on foot of this tender competition for an initial contract for the Provision of Helpdesk Ticketing Software.
€750,000Won by Zendesk Ireland
Key details
- Country
- Ireland
- Status
- Awarded
- Category
- Services
- Estimated value
- €372,103
- Procedure
- Limited
- Contract type
- Framework agreement
- Published
- 13 December 2024
- Deadline
- Closed
Award outcome
- Award date
- 25 April 2025
- Contract period
- — → 23 April 2032
- Zendesk Ireland
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Notice history
Every published notice in this contracting process, newest first.
Contract Award Notice
20 February 2026
Contract Notice
13 December 2024
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