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AwardedIrelandGoodsFramework agreement€5,000,000Add to pipeline

THE PROVISION AND SUPPORT OF A DIGITAL DICTATION AND VOICE RECOGNITION SYSTEM

Beaumont Hospital_403(buyer)

Published
Published 26 March 2025
Deadline
Closed 17 May 2024

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Overview

RCSI Hospitals (Beaumont Hospital) has awarded a contract for provision and support of a digital dictation and voice recognition system to manage clinical documentation. The system will enable dictation, typing, and electronic issuance of clinical letters with voice recognition capabilities, flexible mobile recording options, Healthlink integration for GP correspondence, and audit traceability compliant with HIQA standards, with initial rollout to Connolly Hospital, Cavan and Monaghan Hospitals, and Louth Hospitals, and potential future expansion to Beaumont Hospital and the Rotunda Hospital.

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What this covers

  • THE PROVISION AND SUPPORT OF A DIGITAL DICTATION AND VOICE RECOGNITION SYSTEM

    RCSI Hospitals requires a software system to manage clinical documentation, which can be dictated, typed and issued electronically in a timely fashion. The solution will provide flexible, secure, mobile recording options for clinicians and will be scalable for future expansion. Digital dictation and voice recognition services are currently reliant on the typing, printing and posting of clinical letters; this has led to backlogs of letters for typing and subsequent approval by clinicians, which has a knock-on effect of delays in issuing letters to GPs. The Contracting Authority intends to procure a system that will enable the timely dictation of clinical letters with voice recognition. Integration with Healthlink is essential to ensure that correspondence is issued to GPs as soon as possible to prevent any delays with follow-up care. There is also a need for accurate traceability of issued correspondence, enabling the auditing of the quality of documentation in line with HIQA standards. It is envisioned that the initial roll-out will concern the following constituent sites of RCSI Hospitals: • Connolly Hospital; • Cavan and Monaghan Hospitals; • Louth Hospitals. Thereafter, and at the discretion of RCSI Hospitals, the solution may be rolled out to Beaumont Hospital and the Rotunda Hospital. It is emphasised that no guarantee is offered, nor should any such guarantee be inferred, regarding the roll-out of the solution to any particular constituent site of RCSI Hospitals

    €5,000,000

Key details

Country
Ireland
Status
Awarded
Category
Goods
Estimated value
€5,000,000
Procedure
Limited
Contract type
Framework agreement
Published
26 March 2025
Deadline
Closed
Classification (CPV)
Dictating machinesMedical software packageVoice recognition software packageVoice recognition software development servicesTyping services

Award outcome

Award date
24 March 2025

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract Award Notice

    26 March 2025

  2. Contract Notice

    23 April 2024

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