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Contract signedUnited Kingdom

Contact Centre Telephone Solution

Published
Published 6 May 2025

Overview

Provision of an omni-channel Contact Centre telephony platform for the Council's Coporate Contact Centre. The Council is to enter into a new short term contract with an alternative platform provider, recommended by the contact centre software provider. This is a new short term contract to coincide with the contact centre existing software licence term.

Key details

Country
United Kingdom
Status
Contract signed
Procedure
Direct
Published
6 May 2025

Award outcome

Award date
11 March 2025
Winner
  • HYBRIT SERVICES LTD

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract

    6 May 2025

    View notice ↗

Contracting authority

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Awarded: Contact Centre Telephone Solution — won by HYBRIT SERVICES LTD — Skim