Care at Home & Housing Support Service Flexible Framework Agreement (New Applicants January 2026)

Overview

Lots (2)

• Lot 1 - Geographical Areas with Block Hours

  As per the previously advertised Notice, the Flexible Framework commenced in April 2024 and in accordance with the terms therein, it is now being re-opened for new Service Providers to be included under the same terms as the original tender exercise for Lot 2 (Ad Hoc Call of Services) ONLY. SERVICE PROVIDERS CURRENTLY INCLUDED IN LOTS 1 AND 2 OF THE FRAMEWORK DO NOT NEED TO RE-APPLY. Note that the initial 5 year term of the Framework commenced on 1 April 2024, therefore the end of the initial term of the contract will end on 31 March 2029 for all Service Providers in the Framework. ORIGINAL CONTRACT NOTICE TEXT: Care at home and housing support encompasses personal and community support including practical and personal care and support which enables individuals to do things for themselves, rather than doing things to or doing things for individuals. Lot 2 of the Framework will be for ad hoc call off services as and when required which will be smaller total volume care packages which are out with the block contracts of Lot 1. However Service Providers within Lot 2 will have the opportunity to apply for a geographical block area in Lot 1 should a new Service Provider be required for a specific block area; in these circumstances a mini tender would be carried between all the existing Service Providers within Lot 2. It should be noted that the Council does not guarantee any level of service within Lot 2 or that there will be an opportunity to be included in Lot 1. The Framework will be flexible to allow new entrants to join Lot 2 annually.

  Won by 1st HomecareWon by Cera Care Operations (Scotland) LimitedWon by Constance Care LimitedWon by Delight Supported Living LtdWon by Rainbow Services (UK) LtdWon by J.C.MICHAEL GROUPS LTDWon by HRM HOMECARE SERVICES LTD.

• Lot 2 - Ad Hoc Call Off Services

  Care at home and housing support encompasses personal and community support including practical and personal care and support which enables individuals to do things for themselves, rather than doing things to or doing things for individuals. Lot 2 of the Framework will be for ad hoc call off services as and when required which will be smaller total volume care packages which are out with the block contracts of Lot 1. However Service Providers within Lot 2 will have the opportunity to apply for a geographical block area in Lot 1 should a new Service Provider be required for a specific block area; in these circumstances a mini tender would be carried between all the existing Service Providers within Lot 2. It should be noted that the Council does not guarantee any level of service within Lot 2 or that there will be an opportunity to be included in Lot 1. The Framework will be flexible to allow new entrants to join Lot 2 annually. Additional information: Option to extend for a further 3 x one-year

  Won by 1st HomecareWon by Cera Care Operations (Scotland) LimitedWon by Constance Care LimitedWon by Delight Supported Living LtdWon by Rainbow Services (UK) Ltd

Award outcome

Awarded value

£96,000,000

Award date

6 April 2025

Contract period

— → 19 March 2029

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