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P2185 - Mediation services for social housing tenants and housing options - AWARD

Awarded to Smile Mediation Ltd

Birmingham City Council(buyer)

Published
Published 17 July 2025
Deadline
Closed 26 February 2025
See 8 live opportunitiesHow Skim finds tendersView original notice ↗

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Overview

Birmingham City Council has awarded a contract worth £391,200 to Smile Mediation Ltd for the provision of mediation services for social housing tenants and housing options. The service aims to resolve non-crime related anti-social behaviour complaints, neighbour disputes, and breaches of tenancy conditions through impartial mediation and specialist coaching support. The contract runs for two years from 1 April 2025, with an optional two-year extension subject to satisfactory performance and budget availability.

Contracting authority

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Key details

Country
United Kingdom
Status
Awarded
Category
Services
Procedure
Open
SME suitable
Yes
Published
17 July 2025
Deadline
Closed
Classification (CPV)
Provision of services to the community

Award outcome

Awarded value
£391,200
Award date
28 April 2025
Contract period
1 June 2025 → 31 May 2027
Winner
  • Smile Mediation Ltd

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Notice history

Every published notice in this contracting process, newest first.

  1. Award Update

    17 July 2025

  2. Contract Award Notice

    17 July 2025

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