BILL PAYMENT SERVICES

The Contracting Entity intends to procure a framework agreement for the provision of Bill Payment Services OTC (Over the Counter) and PAYG (Pay-as-You-Go) Top Up Services, and related services as may be required. ESB requires the provision of these services to support certain of its operations on the Republic of Ireland (ROI). Lot 1 OTC Bill Payment (Electricity and Gas) Lot 2 OTC PAYG Top Up Electricity and Gas Lot 3 Online PAYG Top Up Electricity (incl. web, IVR, SMS and app). The initial term of this framework is 3 years with the option to extend up to 7 years in total. The maximum expected value of the individual Lots may vary from the values stated depending on the volume of customer payments, but within the overall Framework maximum expected value.