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AwardedFranceGoods

Accord-Cadre pour l'acquisition d'une solution SaaS de gestion des tickets et portail self-service hors IT

Published
Published 23 October 2024

Overview

L'objet du marché porte sur l'acquisition d'une solution SaaS de gestion des tickets et portail self-service hors IT. L'accord cadre est établi pour une durée de 8 ans dont 4 années fermes et 4 périodes optionnelles d'un an maximum. EDF SA et ENEDIS émettent cet avis de marché en leur nom et pour le compte de G2S. Ses filiales bénéficiaires d'une clause de stipulation pour autrui pourront bénéficier, si elles le souhaitent et à leur première demande, des conditions commerciales du marché par EDF SA pour ses besoins.

Key details

Country
France
Status
Awarded
Category
Goods
Procedure
Limited
Published
23 October 2024
Classification (CPV)
Software package and information systemsIT services: consulting, software development, Internet and support

Award outcome

Awarded value
-€1
Award date
10 July 2025
Contract period
— → 8 July 2033
Winners
  • INETUM
  • NEOCASE SOFTWARE

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract Award Notice

    28 July 2025

  2. Contract Notice

    23 October 2024

Contracting authority

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Awarded: Accord-Cadre pour l'acquisition d'une solution SaaS de gestion des tickets et portail self-service hors IT — won by INETUM +1 — Skim