AwardedGermanyServices€907,563
Unterstützung des Kundenmanagements bei der Umsetzung der Automatisierung und Digitalisierung der Kundenkontakte
- Published
- Published 22 November 2024
- Deadline
- Closed 23 December 2024
Overview
Das DAK-Kampagnenmanagement (DAKampa) ist ein System für die Steuerung der Kundenkontakte auf verschiedenen Kommunikationskanälen wie z.B. Brief, E-Mail, elektronische Post, Aktive Kundenansprache (AKA), die Anbindung von externen Lettershops und reaktive telefonische Beratung.
Key details
- Country
- Germany
- Status
- Awarded
- Category
- Services
- Estimated value
- €907,563
- Procedure
- Open
- SME suitable
- No
- Published
- 22 November 2024
- Deadline
- Closed
IT services: consulting, software development, Internet and support
Award outcome
- Award date
- 27 January 2025
- Contract period
- — → 6 January 2029
- DYNACISION GmbH
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Notice history
Every published notice in this contracting process, newest first.
Contract Award Notice
6 February 2025
Contract Notice
22 November 2024
Contracting authority
DAK-Gesundheit
Procuring entityHamburg, Germany
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