AwardedNetherlandsGoods€1,905,000
Cloud Contact Center oplossing
- Published
- Published 20 January 2026
- Deadline
- Closed 30 March 2026
Overview
Gemeente Apeldoorn has awarded a cloud-based contact center solution to CLOUDOE B.V. for €1,179,797.99 on 22 June 2026. The solution provides a flexible, accessible, and omni-channel contact center platform to support residents and employees, with a contract term of three years renewable for up to ten one-year extensions.
Key details
- Country
- Netherlands
- Status
- Awarded
- Category
- Goods
- Estimated value
- €1,905,000
- Procedure
- Open
- Published
- 20 January 2026
- Deadline
- Closed
Communication software packageIT services: consulting, software development, Internet and support
Award outcome
- Awarded value
- €1,179,798
- Award date
- 22 June 2026
- Contract period
- 1 June 2026 → 31 May 2029
- CLOUDOE B.V.
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Notice history
Every published notice in this contracting process, newest first.
Contract Award Notice
21 July 2026
Contract Notice
20 January 2026
Contracting authority
Gemeente Apeldoorn, team Inkoop
Procuring entityApeldoorn, Netherlands
Authority website ↗
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