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AwardedFranceServicesFramework agreement€0

REALISATION D'ENQUETES DE SATISFACTION AUPRES DES CLIENTS DU GROUPE CDC HABITAT

Published
Published 20 November 2025
Deadline
Closed 19 December 2025

Overview

Le présent accord-cadre a pour objet la réalisation, par le titulaire, d'un ensemble d'enquêtes de satisfaction « clients » externalisées. L'objectif de ces enquêtes est de mesurer et d'analyser la satisfaction des clients, afin d'identifier les axes d'amélioration et d'accompagner le déploiement de plans d'actions adaptés. L’accord-cadre est conclu sans minimum mais avec un maximum en quantité de 300.000 enquêtes. Ce maximum est fixé pour la durée totale de l’accord-cadre, périodes de reconduction éventuelles comprises.

Key details

Country
France
Status
Awarded
Category
Services
Estimated value
€0
Procedure
Open
Contract type
Framework agreement
Published
20 November 2025
Deadline
Closed
Classification (CPV)
Survey conduction services

Award outcome

Award date
19 February 2026
Contract period
11 March 2026 → 10 March 2030
Winner
  • REGLE DE TROIS INSTITUT

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract Award Notice

    24 April 2026

  2. Contract Notice

    20 November 2025

Contracting authority

  • GIE ES - GIE EXPERTISE ET SUPPORT - CDC HABITAT

    Procuring entity

    Paris, France

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Awarded: REALISATION D'ENQUETES DE SATISFACTION AUPRES DES CLIENTS DU GROUPE CDC HABITAT — won by REGLE DE TROIS INSTITUT — Skim