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AwardedPRTServices

AQUISIÇÃO DE SERVIÇOS PARA IMPLEMENTAÇÃO DE PLATAFORMA/INTERFACE PARA GESTÃO DE CONTACT CENTER NA MODALIDADE DE SOFTWARE AS A SERVICE (SAAS) POR LOTES - LOTE II - SERVIÇOS SOFTWARE IA

Published
Published 30 June 2026

Overview

EPAL (Empresa Portuguesa das Águas Livres, SA) procured software services for implementing a contact center management platform/interface as a Software-as-a-Service (SaaS) solution, specifically Lot II covering artificial intelligence software services. The contract was awarded to Enterprise Bot GmbH on 27 May 2026 for €146,405.28.

Key details

Country
PRT
Status
Awarded
Category
Services
Procedure
Open
Published
30 June 2026
Classification (CPV)
Application service providers

Award outcome

Awarded value
€146,405
Award date
27 May 2026
Winner
  • Enterprise Bot GmbH

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract Award Notice

    30 June 2026

Contracting authority

  • EPAL - Empresa Portuguesa das Águas Livres, SA

    Procuring entity

    Lisboa, PRT

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Awarded: AQUISIÇÃO DE SERVIÇOS PARA IMPLEMENTAÇÃO DE PLATAFORMA/INTERFACE PARA GESTÃO DE CONTACT CENTER NA MODALIDADE DE SOFTWARE AS A SERVICE (SAAS) POR LOTES - LOTE II - SERVIÇOS SOFTWARE IA — won by Enterprise Bot GmbH — Skim