AwardedCzechiaServicesFramework agreementCZK 250,000,000
Služby externího call centra
- Published
- Published 27 November 2024
Overview
Předmětem tohoto zadávacího řízení je sjednání Rámcové dohody na služby externího call centra. Předmětem veřejných zakázek zadávaných na základě Rámcové dohody je obsluha zákazníků.
Key details
- Country
- Czechia
- Status
- Awarded
- Category
- Services
- Estimated value
- CZK 250,000,000
- Procedure
- Limited
- Contract type
- Framework agreement
- SME suitable
- Yes
- Published
- 27 November 2024
Call centre
Award outcome
- Awarded value
- CZK 11,802,265
- Award date
- 1 April 2026
- Contract period
- 1 September 2025 → 6 August 2030
- Konecta Czech a.s.
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Notice history
Every published notice in this contracting process, newest first.
Contract Award Notice
9 July 2026
Contract Award Notice
20 April 2026
Contract Award Notice
2 February 2026
Contract Award Notice
26 November 2025
Contract Notice
27 November 2024
Contracting authority
ČEZ Prodej, a.s.
Procuring entityPraha - Michle, Czechia
Authority website ↗
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