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AwardedItalyServicesFramework agreement€414,000,000

Servizi di front office

Published
Published 31 July 2025
Deadline
Closed 29 September 2025

Overview

ESTAR has awarded a framework agreement for front office services to support healthcare organizations in the Tuscany region to EY ADVISORY S.P.A. and GPI S.P.A. for EUR 206,531,220.54 (estimated value EUR 414,000,000). The award was completed on 18 June 2026 following an open tender procedure.

Key details

Country
Italy
Status
Awarded
Category
Services
Estimated value
€414,000,000
Procedure
Open
Contract type
Framework agreement
Published
31 July 2025
Deadline
Closed
Classification (CPV)
Call centre

Award outcome

Awarded value
€206,531,221
Award date
18 June 2026
Contract period
— → 17 June 2030
Winners
  • EY ADVISORY S.P.A.
  • GPI S.P.A.

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract Award Notice

    16 July 2026

  2. Contract Notice

    31 July 2025

Contracting authority

  • ESTAR - Ente di Supporto Tecnico Amministrativo Regionale

    Procuring entity

    Firenze, Italy

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Awarded: Servizi di front office — won by EY ADVISORY S.P.A. +1 — Skim