AwardedGermanyServicesFramework agreement
Rahmenvertrag Front Desk
- Published
- Published 19 May 2025
- Deadline
- Closed 7 July 2025
Overview
Gegenstand des ausgeschriebenen Rahmvertrags sind Dienstleistungen des Auftragnehmers zur Erstkontakt-Endanwenderbetreuung (Front Desk) sowie damit zusammenhängende Dienstleistungen zur Transition und Migration.
Key details
- Country
- Germany
- Status
- Awarded
- Category
- Services
- Procedure
- Open
- Contract type
- Framework agreement
- SME suitable
- No
- Published
- 19 May 2025
- Deadline
- Closed
IT services: consulting, software development, Internet and supportHelpdesk and support servicesBusiness services: law, marketing, consulting, recruitment, printing and securityTelephone operator servicesCall centre
Award outcome
- Award date
- 24 July 2025
- Contract period
- 30 June 2025 → 30 June 2027
- Akkodis Germany IT Services GmbH
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Notice history
Every published notice in this contracting process, newest first.
Contract Award Notice
13 August 2025
Contract Notice
27 June 2025
Contract Notice
16 June 2025
Contract Notice
11 June 2025
Contract Notice
19 May 2025
Contracting authority
BITMARCK Holding GmbH
Procuring entityEssen, Germany
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