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AwardedFinlandServices€1,500,000

Toiminnanohjausjärjestelmä

Published
Published 20 December 2024
Deadline
Closed 27 January 2025

Overview

Hankittava kokonaispalvelu koostuu itse toiminnanohjausjärjestelmästä, monikanavaisesta kontaktien hallinnasta ja asiakkaiden sähköisen asioinnin palvelusta. Toiminnanohjausjärjestelmän tulee pitää sisällään toiminnallisuudet kiinteistöjen ja rakennusten, asiakkaiden, tilausten, palveluiden ja tuotteiden, sopimuksien, hinnastojen, asiakaspalvelun tikettien, tapahtumahallinnan sekä laskutusaineiston muodostamiseen.

Key details

Country
Finland
Status
Awarded
Category
Services
Estimated value
€1,500,000
Procedure
Open
SME suitable
Yes
Published
20 December 2024
Deadline
Closed
Classification (CPV)
Custom software development services

Award outcome

Award date
24 February 2025
Contract period
12 February 2025 → 28 January 2028
Winner
  • Softera Oy

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract Award Notice

    30 April 2025

  2. Contract Notice

    20 December 2024

Contracting authority

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Awarded: Toiminnanohjausjärjestelmä — won by Softera Oy — Skim