AwardedSpainServices€27,733,620
Servicio de atención ciudadana 012, en el marco del modelo corporativo de atención ciudadana de la Generalidad de Cataluña. (Exp. PR-2026-17)
- Published
- Published 5 September 2025
- Deadline
- Closed 15 October 2025
Overview
The Department of the Presidency of Catalonia has awarded a contract for citizen service 012 (a citizen support service) within the Generalitat's corporate citizen attention model. SERVINFORM, SA won the award on 3 July 2026 with a contract value of €4,814,864.51.
Key details
- Country
- Spain
- Status
- Awarded
- Category
- Services
- Estimated value
- €27,733,620
- Procedure
- Open
- Published
- 5 September 2025
- Deadline
- Closed
Call centre
Award outcome
- Awarded value
- €4,814,865
- Award date
- 3 July 2026
- Contract period
- — → 3 July 2027
- SERVINFORM, SA
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Notice history
Every published notice in this contracting process, newest first.
Contract Award Notice
6 July 2026
Contract Notice
3 October 2025
Contract Notice
5 September 2025
Contracting authority
Departament de la Presidència
Procuring entityNo consta, Spain
Authority website ↗
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