AwardedGermanyServicesFramework agreement€7,589,289
Beschaffung von Dienstleistungen im IT-Service-Desk
- Published
- Published 21 October 2025
- Deadline
- Closed 20 November 2025
Overview
Beschafft wird ein Servicepartner für Tätigkeiten des IT-Service-Desks.Der IT-Service-Desk ist der zentrale Ansprechpartner für alle IT-Störungen und IT-Anfragen der hessischen Landesverwaltung.Er bietet 1st-Leveltätigkeiten für Kunden-Services an.
Key details
- Country
- Germany
- Status
- Awarded
- Category
- Services
- Estimated value
- €7,589,289
- Procedure
- Open
- Contract type
- Framework agreement
- SME suitable
- Yes
- Published
- 21 October 2025
- Deadline
- Closed
IT services: consulting, software development, Internet and support
Award outcome
- Award date
- 5 February 2026
- Contract period
- 1 March 2026 → 29 February 2028
- AKTRA Media - Digital Relation Services GmbH
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Notice history
Every published notice in this contracting process, newest first.
Contract Award Notice
19 February 2026
Contract Notice
21 October 2025
Contracting authority
Land Hessen, vertreten durch die Hessische Zentrale für Datenverarbeitung
Procuring entityWiesbaden, Germany
Authority website ↗
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