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AwardedSWEServicesSEK 16,000,000

Telefoni- och kontaktcenter

Published
Published 2 April 2026
Deadline
Closed 11 May 2026

Overview

Eskilstuna Strängnäs Energi och Miljö Aktiebolag procured an integrated telephone and contact center solution including switchboard, telephonist and contact center applications, IP telephony, mobile subscriptions, and automatic call distribution functionality. The contract was awarded on 13 May 2026 for 8,327,972.67 SEK to Tele2 Sverige Aktiebolag, Telenor Sverige Aktiebolag, and Telia Sverige AB.

Key details

Country
SWE
Status
Awarded
Category
Services
Estimated value
SEK 16,000,000
Procedure
Open
Published
2 April 2026
Deadline
Closed
Classification (CPV)
Telecommunications equipment and suppliesCommunication software packageTelecommunications servicesTelephone and data transmission servicesMobile-telephone servicesTelephone switchboard servicesIT services: consulting, software development, Internet and support

Award outcome

Awarded value
SEK 8,327,973
Award date
13 May 2026
Contract period
25 May 2026 → 31 October 2030
Winners
  • Tele2 Sverige Aktiebolag
  • Telenor Sverige Aktiebolag
  • Telia Sverige AB

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract Award Notice

    11 June 2026

  2. Contract Notice

    29 April 2026

  3. Contract Notice

    2 April 2026

Contracting authority

  • Eskilstuna Strängnäs Energi och Miljö Aktiebolag

    Procuring entity

    ESKILSTUNA, SWE

    002: 5569357501

    Authority website ↗

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Awarded: Telefoni- och kontaktcenter — won by Tele2 Sverige Aktiebolag +2 — Skim