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AwardedGermanyServices€250,000

Callcenter und Rufbereitschaft

Published
Published 13 January 2026
Deadline
Closed 10 February 2026

Overview

Bereitstellung und Betrieb eines Callcenters sowie einer Rufbereitschaft für Vorfälle außerhalb der normalen Servicezeiten. Als Hauptaufgaben sollen Callcenter und Rufbereitschaft Meldungen zu verschiedenen Vorfällen aufnehmen, von entsprechenden Diensten zusätzlich alarmiert und in der Rufbereitschaft außerhalb der normalen Servicezeiten auch selbst tätig werden.

Key details

Country
Germany
Status
Awarded
Category
Services
Estimated value
€250,000
Procedure
Open
SME suitable
No
Published
13 January 2026
Deadline
Closed
Classification (CPV)
Repair and maintenance servicesRepair and maintenance services of building installationsJanitorial services

Award outcome

Awarded value
€5,950
Award date
19 March 2026
Contract period
1 March 2026 → 28 February 2027
Winner
  • CompetentSolutions GmbH

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract Award Notice

    20 March 2026

  2. Contract Notice

    13 January 2026

Contracting authority

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Awarded: Callcenter und Rufbereitschaft — won by CompetentSolutions GmbH — Skim