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AwardedGermanyServices

Medico 24/7 Support

Published
Published 10 December 2025

Overview

Das UKA beabsichtigt den Support des Krankenhausinformationssystems CGM MEDICO auf 24/7 auszuweiten. Zu diesem Zweck soll ein Vertrag mit Eigenschaften wie folgt geschlossen werden: - Rufbereitschaft - außerhalb der bestehenden Supportzeiten von Montag bis Freitag von 8:00 - 17:00 Uhr (ausgenommen bundeseinheitliche Feiertage), sowie - außerhalb der erweiterten Servicezeiten (9 Stunden 7 Tage) - Erweiterung der Servicezeiten für kritische Fehler auf 24/7 - Laufzeit 5 Jahre Betreffend CGM MEDICO Module

Key details

Country
Germany
Status
Awarded
Category
Services
Procedure
Direct
Published
10 December 2025
Classification (CPV)
Software-related services

Award outcome

Awarded value
€1
Award date
9 December 2025
Contract period
— → 13 November 2030
Winner
  • CGM Clinical Europe GmbH

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract Award Notice

    10 December 2025

Contracting authority

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Awarded: Medico 24/7 Support — won by CGM Clinical Europe GmbH — Skim