AwardedSWEServicesSEK 1,000,000
Jourförmedling 2
- Published
- Published 9 March 2026
- Deadline
- Closed 13 April 2026
Overview
Norrköping municipality has awarded a contract for on-call reception and duty forwarding services to handle urgent matters outside regular office hours, covering call intake from the public and facility staff regarding defects and issues in municipal properties and public areas. The contract, awarded on 18 May 2026 to five security and emergency service providers (Addici Security AB, Avarn Security AB, Dynava AB, Securitas Sverige Aktiebolag, and Westra Security Group AB), includes assessment of incidents against municipal checklists and forwarding to designated on-call contractors as needed.
Key details
- Country
- SWE
- Status
- Awarded
- Category
- Services
- Estimated value
- SEK 1,000,000
- Procedure
- Open
- Published
- 9 March 2026
- Deadline
- Closed
Postal and telecommunications servicesTelecommunications servicesPublic-telephone servicesTelephone switchboard servicesCall centreAlarm-monitoring services
Award outcome
- Awarded value
- SEK 0
- Award date
- 18 May 2026
- Addici Security AB
- Avarn Security AB
- Dynava AB
- Securitas Sverige Aktiebolag
- Westra Security Group AB
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Notice history
Every published notice in this contracting process, newest first.
Contract Award Notice
24 June 2026
Contract Notice
9 March 2026
Contracting authority
Norrköpings kommun
Procuring entityNorrköping, SWE
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