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AwardedGermanyServices

Call Center Reha 2025-01

Published
Published 13 November 2025
Deadline
Closed 15 December 2025

Overview

Allgemeines Leistungsziel der Auftraggeberin ist der Abschluss eines Dienstleistungsvertrages mit einem Inbound Service und First-Level-Support zu den Fachthemen der Auftraggeberin aus dem Rehabilitationsbereich. Die Einzelheiten ergeben sich aus den Vergabeunterlagen, insbesondere aus der Leistungs- beschreibung und dem Vertrag.

Key details

Country
Germany
Status
Awarded
Category
Services
Procedure
Open
SME suitable
Yes
Published
13 November 2025
Deadline
Closed
Classification (CPV)
Dedicated-business telephone network services

Award outcome

Awarded value
€358,214
Award date
16 December 2025
Contract period
— → 11 December 2026
Winner
  • IBRo Service GmbH

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract Award Notice

    2 February 2026

  2. Contract Notice

    8 December 2025

  3. Contract Notice

    13 November 2025

Contracting authority

  • Berufsgenossenschaft für Gesundheitsdienst und Wohlfahrtspflege (BGW)

    Procuring entity

    Hamburg, Germany

    Authority website ↗

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Awarded: Call Center Reha 2025-01 — won by IBRo Service GmbH — Skim