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AwardedSpainServices€2,014,427

Servicio de soporte técnico de tercer nivel

Published
Published 21 March 2025

Overview

La contratación de un servicio de soporte técnico especializado que consistirá en detectar, diagnosticar yresolver las incidencias técnicas, la comunicación de estas incidencias cuando sean globales por los canalescorporativos establecidos, realizar intervenciones operativas, ofrecer apoyo a las integraciones con aplicacionesexternas o internas, y disponer de un 24x7 que pueda resolver incidencias globales y realizar las intervencionesoperativas que sean necesarias fuera de horario laboral

Key details

Country
Spain
Status
Awarded
Category
Services
Estimated value
€2,014,427
Procedure
Open
Published
21 March 2025
Classification (CPV)
Technical computer support services

Award outcome

Awarded value
€358,663
Award date
21 February 2025
Contract period
17 March 2025 → 31 December 2025
Winner
  • NTT DATA SPAIN S.L.U.

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract Award Notice

    21 March 2025

Contracting authority

  • Consorci Administració Oberta de Catalunya

    Procuring entity

    Hospitalet de Llobegat, Spain

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Awarded: Servicio de soporte técnico de tercer nivel — won by NTT DATA SPAIN S.L.U. — Skim