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AwardedFranceServicesFramework agreement€106,800,000

Prestations d’accueil, d’information, d’orientation et de gestion des flux de clients_ 2023DOS0752289

Published
Published 27 May 2025

Overview

Prestations d’accueil, d’information, d’orientation et de gestion des flux de clients 1 lot Transilien lignes H, B, K, D et R 1 lot Transilien lignes L, A, J, C, E, P, N et U 1 lot TGV Inoui, Ouigo, intercité et TER, SNCF Voyageurs Sud Azur, SNCF Voyageurs Loire Océan, SNCF Voyageurs Etoile d’Amiens. 1 Lot Sncf Gares et connexions.

Key details

Country
France
Status
Awarded
Category
Services
Estimated value
€106,800,000
Procedure
Limited
Contract type
Framework agreement
Published
27 May 2025
Classification (CPV)
Support services for railway transport

Award outcome

Awarded value
€227,378,997
Award date
13 March 2026
Contract period
1 May 2026 → 30 April 2033
Winners
  • CHALLANCIN ACCUEIL ET SERVICES
  • CITY ONE ACCUEIL PASSAGER
  • ENJOI BY SAMSIC

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract Award Notice

    28 May 2026

  2. Contract Notice

    30 May 2025

  3. Contract Notice

    27 May 2025

Contracting authority

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Awarded: Prestations d’accueil, d’information, d’orientation et de gestion des flux de clients_ 2023DOS0752289 — won by CHALLANCIN ACCUEIL ET SERVICES +2 — Skim