AwardedNetherlandsServicesDynamic purchasing system€2,505,771
Medewerker Klantcontactcentrum (14010) - cluster DV
- Published
- Published 26 June 2026
Overview
Gemeente Rotterdam has awarded a framework agreement for customer contact center services to 12 recruitment and staffing agencies, with a total award value of €147,398.26 dated June 23, 2026. The procurement covers staffing for the Customer Contact Center (KCC), where telephone operators assist Rotterdam residents with inquiries regarding taxes, permits, waste disposal, benefits, and related municipal services.
Key details
- Country
- Netherlands
- Status
- Awarded
- Category
- Services
- Estimated value
- €2,505,771
- Procedure
- Selective
- Contract type
- Dynamic purchasing system
- Published
- 26 June 2026
Supply services of personnel including temporary staff
Award outcome
- Awarded value
- €147,398
- Award date
- 23 June 2026
- Accountemps
- All About Work B.V.
- Ballot en Co B.V.
- Bright Professionals B.V.
- Competentis Detachering B.V.
- DRHP B.V.
- Delta Recruitment & Interim Management
- Nedflex B.V.
- Raaak personeel
- Randstad
- Select Excellent B.V.
- TenMonks B.V.
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Notice history
Every published notice in this contracting process, newest first.
Contract Award Notice
26 June 2026
Contracting authority
Gemeente Rotterdam
Procuring entityRotterdam, Netherlands
002: 24483298
Authority website ↗
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