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AwardedNetherlandsServices

Telefonieomgeving Klantcontactcentrum

Published
Published 14 April 2025
Deadline
Closed 21 May 2025

Overview

Deze opdracht richt zich op het ontwikkelen, realiseren en ondersteunen van een moderne telefonieoplossing gebaseerd op Microsoft Teams Phone System. Het Contact Center wordt hierin volledig geïntegreerd, met als doel een flexibel inzetbare telefonie- en klantcontactomgeving die altijd en overal toegankelijk is. Zie leidraad

Key details

Country
Netherlands
Status
Awarded
Category
Services
Procedure
Open
Published
14 April 2025
Deadline
Closed
Classification (CPV)
Telecommunications services

Award outcome

Awarded value
€607,008
Award date
17 June 2025
Contract period
— → 6 May 2033
Winner
  • Interstellar IT Services B.V.

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract Award Notice

    8 August 2025

  2. Contract Notice

    14 April 2025

Contracting authority

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Awarded: Telefonieomgeving Klantcontactcentrum — won by Interstellar IT Services B.V. — Skim