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AwardedNetherlandsServices€410,000

Microsoft Unified Support

Published
Published 15 July 2025

Overview

Een dienstverleningsovereenkomst “Microsoft Unified Support” welke bestaat uit: • Advies: o Optimale inrichting Microsoft technology, trainingen en kennisportaal • Pro-actieve diensten: o Dedicated Service Delivery Manager o Technische updates Microsoft producten o Hands-on technische ondersteuning (Engineers en architectuur). • Re-actieve diensten: o 24/7 Technische ondersteuning incl. kritische incidenten o Escalatie management o Incident Management o Toegang tot service hubs voor case management en product o Services hub voor case management en product updates Circa € 410.000

Key details

Country
Netherlands
Status
Awarded
Category
Services
Estimated value
€410,000
Procedure
Direct
Published
15 July 2025
Classification (CPV)
IT services: consulting, software development, Internet and support

Award outcome

Awarded value
€410,000
Award date
5 June 2025
Contract period
15 June 2025 → 8 March 2028
Winner
  • Microsoft B.V.

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract Award Notice

    15 July 2025

Contracting authority

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Awarded: Microsoft Unified Support — won by Microsoft B.V. — Skim