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AwardedGermanyServices

Medizinische Hotline (03/MA/2025)

Published
Published 30 May 2025
Deadline
Closed 30 June 2025

Overview

Gegenstand des zu vergebenden Auftrags ist die individuelle medizinische Beratung von Versicherten und Mitarbeitern der Auftraggeberin durch Ärzte sowie medizinisches Fachpersonal (Inbound-Telefonie, Videotelefonie/Video-Chats). Im Rahmen der Beratung erfolgen Rückrufe (Outbound sowie Videotelefonie/Video-Chat). Darüber hinaus übernimmt der Auftragnehmer ein Terminmanagement und die Überprüfung redaktioneller Texte.

Key details

Country
Germany
Status
Awarded
Category
Services
Procedure
Open
SME suitable
Yes
Published
30 May 2025
Deadline
Closed
Classification (CPV)
Call centre

Award outcome

Awarded value
€459,433
Award date
12 September 2025
Contract period
1 January 2026 → 31 December 2026
Winner
  • 4sigma GmbH

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract Award Notice

    22 September 2025

  2. Contract Notice

    30 May 2025

Contracting authority

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Awarded: Medizinische Hotline (03/MA/2025) — won by 4sigma GmbH — Skim