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AwardedRomaniaServicesFramework agreement

Acord-cadru de servicii de centre de apel

Published
Published 27 June 2025
Deadline
Closed 28 July 2025

Overview

Prestare servicii de centre de apel. Autoritatea contractanta va răspunde în mod clar şi complet tuturor solicitărilor de clarificări în a 11 zi înainte de termenul limită de depunere a ofertelor. Număr de zile până la care se pot solicita clarificări înainte de data limită de depunere a ofertelor: 18 zile.

Key details

Country
Romania
Status
Awarded
Category
Services
Procedure
Open
Contract type
Framework agreement
Published
27 June 2025
Deadline
Closed
Classification (CPV)
Call centre

Award outcome

Awarded value
RON 6,660,800
Award date
30 December 2025
Contract period
— → 20 December 2027
Winner
  • ELICOM

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract Award Notice

    12 January 2026

  2. Contract Award Notice

    9 December 2025

  3. Contract Award Notice

    4 December 2025

  4. Contract Notice

    27 June 2025

Contracting authority

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Awarded: Acord-cadru de servicii de centre de apel — won by ELICOM — Skim