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AwardedGermanyServicesFramework agreement€7,500,000

AOK BW_AS_ESM auf Basis ITSM 2025 Vergabe

Published
Published 6 June 2025

Overview

Gegenstand der Ausschreibung ist der Abschluss einer Rahmenvereinbarung mit einem Wirtschaftsteilnehmer über Beratungs- und Unterstützungsleistungen zur Einführung eines Enterprise Services Managements (ESM) auf Basis eines IT_Service-Managementsystems in der AOK BW bzw. im Fall des Beitritts in der jeweils beitretenden Körperschaft. Details ergeben sich aus der Leistungsbeschreibung.

Key details

Country
Germany
Status
Awarded
Category
Services
Estimated value
€7,500,000
Procedure
Limited
Contract type
Framework agreement
SME suitable
No
Published
6 June 2025
Classification (CPV)
IT services: consulting, software development, Internet and supportBusiness analysis consultancy services

Award outcome

Awarded value
-€1
Award date
29 January 2026
Contract period
— → 28 January 2030
Winners
  • Serview GmbH
  • Zelos Management Consultants, Bartenschlager, Rüß und Partner Unternehmensberatung

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract Award Notice

    27 February 2026

  2. Contract Notice

    6 June 2025

Contracting authority

  • AOK Baden-Württemberg

    Procuring entity

    Stuttgart, Germany

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Awarded: AOK BW_AS_ESM auf Basis ITSM 2025 Vergabe — won by Serview GmbH +1 — Skim