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AwardedGermanyServices

Callcenter-Dienstleistung für die Kompetenzzentren- und DIAdrei Betreuung nach Unfallverhütungsvorschrift DGUV Vorschrift 2 Anlagen 3 und 4

Published
Published 26 February 2026
Deadline
Closed 30 March 2026

Overview

The VBG (Verwaltungs-Berufsgenossenschaft) procured call center services (inbound/outbound) for the KPZ and DIAdrei portal advisory hotline in accordance with DGUV Regulation 2, including operation of the hotline and expert, independent occupational safety consultations provided by occupational physicians and safety specialists. PSW Competence Center GmbH was awarded the contract on 8 May 2026 for EUR 1,507,800.

Key details

Country
Germany
Status
Awarded
Category
Services
Procedure
Open
SME suitable
Yes
Published
26 February 2026
Deadline
Closed
Classification (CPV)
Health and safety servicesHealth and safety consultancy servicesCall centre

Award outcome

Awarded value
€1,507,800
Award date
8 May 2026
Contract period
1 July 2026 → 31 December 2027
Winner
  • PSW Competence Center GmbH

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract Award Notice

    10 May 2026

  2. Contract Notice

    26 February 2026

Contracting authority

  • Verwaltungs-Berufsgenossenschaft (VBG) - Hauptverwaltung Hamburg

    Procuring entity

    Hamburg, Germany

    Authority website ↗

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Awarded: Callcenter-Dienstleistung für die Kompetenzzentren- und DIAdrei Betreuung nach Unfallverhütungsvorschrift DGUV Vorschrift 2 Anlagen 3 und 4 — won by PSW Competence Center GmbH — Skim