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AwardedItalyGoods€318,695

Gara a procedura aperta con modalità telematica si sensi dell’art. 71 del D.Lgs. n. 36/2023 e smi. per la fornitura delle licenze software in modalità SaaS dei prodotti Genesys Cloud CX 2 per il sistema CTI

Published
Published 21 November 2025

Overview

ACI Mobility SPA procured software licenses for Genesys Cloud CX 2 SaaS products for its CTI system through an open tender procedure. The contract was awarded to Konecta Italia S.p.A. on 1 October 2025 for €224,148.54, against an estimated value of €318,694.61.

Key details

Country
Italy
Status
Awarded
Category
Goods
Estimated value
€318,695
Procedure
Open
Published
21 November 2025
Classification (CPV)
License management software packageIT software package

Award outcome

Awarded value
€224,149
Award date
1 October 2025
Contract period
— → 15 September 2028
Winner
  • Konecta Italia S.p.A.

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract Award Notice

    21 November 2025

Contracting authority

  • ACI Mobility SPA (già ACI Global SPA)

    Procuring entity

    Roma, Italy

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Awarded: Gara a procedura aperta con modalità telematica si sensi dell’art. 71 del D.Lgs. n. 36/2023 e smi. per la fornitura delle licenze software in modalità SaaS dei prodotti Genesys Cloud CX 2 per il sistema CTI — won by Konecta Italia S.p.A. — Skim