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AwardedCzechiaServicesFramework agreementCZK 170,000,000

Služby externího call centra

Published
Published 31 July 2024
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Overview

Předmětem zadávacího řízení je sjednání Rámcových dohod obsahujících smluvní podmínky pro plnění jednotlivých dílčích zakázek na poskytování služeb externího call centra.

Key details

Country
Czechia
Status
Awarded
Category
Services
Estimated value
CZK 170,000,000
Procedure
Limited
Contract type
Framework agreement
Published
31 July 2024
Classification (CPV)
Call centre

Award outcome

Awarded value
CZK 2,083,563
Award date
1 December 2025
Contract period
9 December 2019 → 9 December 2025
Winners
  • ADMINISTER, spol. s r.o.
  • Conectart a.s.
  • Konecta Czech a.s.

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract Award Notice

    21 April 2026

  2. Contract Award Notice

    2 February 2026

  3. Contract Award Notice

    28 October 2025

  4. Contract Award Notice

    25 July 2025

  5. Contract Award Notice

    28 April 2025

  6. Contract Award Notice

    30 January 2025

  7. Contract Award Notice

    31 October 2024

  8. Contract Award Notice

    31 July 2024

  9. Contract Award Notice

    2 May 2024

Contracting authority

  • ČEZ Prodej, a.s.

    Procuring entity

    Praha - Michle, Czechia

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Awarded: Služby externího call centra — won by ADMINISTER, spol. s r.o. +2 — Skim